Faq

In case, for serious, unforeseen reasons, you will have to cancel your booking, by giving us written notice, the deposit paid will not be lost if the cancellation is made up to 15 days before arrival. The deposit can be used for a reservation in our facilities during the current season or the following season.
In case of cancellation from 14th day before arrival, the deposit twill be withheld.
In case of delate arrival due to any circumstances, the whole amount - as per reservation – will be charged.
In case of early departure a fee equivalent to the cost of max. 3-night stay with bed and breakfast - starting from the real departure day - will be charged.

Yes, you can. We suggest our guests the Allianz Booking Protection Insurance. For more details click here.
Please be aware that the insurance can be purchased not later than 11:59 pm of the day following the deposit payment.

Hotel Europa has a front-sea position that allows the direct access to the private beach.

Rooms and parking spots are available for arrival from 02:00 PM onward and has to be freed no later than 10:00 AM.

Hotel Europa does not have a restaurant in its premises but for those who chose the HB rate there is the Panfilo Restaurant at 300 mt far.

Pets are not allowed in the hotel.

You can stop at Portogruaro / Caorle station or at San Donà di Piave / Jesolo station. Taxi and bus services to our localities are available from each station. Or you can use the Goopti service that you find linked on our site for fast and cheap transfers.

The price includes the buffet breakfast, beach service (1 sun umbrella and 2 sunbeds per room), VAT, and an outdoor parking space.

The local tourist tax is not included in the room rate and must be paid upon departure. The amount of the tax is € 1.50 per person per day (only for those from 12 years old) up to a maximum of 7 consecutive nights.

Hotel Europa is about 2 km from the centre of Caorle. Walking along the seafront promenade you can easily reach the centre in 10 minutes.

The hotel features a free outdoor private parking area. There is also parking spaces in the garage (to be reserved in advance) which costs € 6,00 per day.

All rooms have balconies and the majority of them has a wonderful sea view.

This is where you can get a test in our destinations:

In Caorle, Porto Santa Margherita and Lido Altanea you can book it in every pharmacy and it costs c.a. 26/30,00 €
Poliambulatorio Caorlese – in Via Strada Nuova, 24 – from Monday to Friday, for timetable contact the structure – tel. 0421.210091 – Price € 22,00
CTO Sherman B / Synlab datamedica
Caorle, Palaexpomar
On Tuesday, Wednesday, Friday ans Saturday, from 10:00 14:00. Price € 22,00
Sede Distrettuale – Riva dei Bragozzi 138, On Thursday from 15:00 to 18:00
Pharmacy Borin Viale in S. Margherita, 68 – Caorle – tel. 0421.210059
Pharmacy Girardi in Via Pigafetta, 11 – Porto. Santa Margherita – tel. 0421.260060
Pharmacy Redentore (Parafarmacia a Lido Altanea) – Rio Terrà delle Botteghe 28/30 – Caorle – tel. 0421.81044

Covid Point Portogruaro
Portogruaro, via Zappetti 23
From Monday to Saturday from 8:00 to 14:00. Price € 22,00

In the hotel there are columns of disinfectant and hand sanitizing gel at the reception, in the public toilets, in front of the lifts and in all the common areas of the hotel.
Face masks are available upon request at reception.
Ventilation of all rooms is performed frequently.
In the event that guests do not wish for the rooms to be rearranged during their stay, the linen in the room will only be changed upon request.
It is advisable to cover the sunbed in the pool with your own towel.
Guests are invited to respect the usual hygiene rules in the pool, indicated on the appropriate panels.

If you have a 2020 or 2021 Voucher and you wish to book, you have to contact directly the hotel, by mail or phone. Our staff is at your disposal to make your reservation according to your wishes and our availability.